Privacy Policy, Terms and Conditions
PRIVACY POLICY
1. Introduction
Serene Mind LLC respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how your information is collected, used, and protected when you interact with our website, services, and programs.
2. Information We Collect
We may collect the following types of information:
Personal Information
• name
• email address
• phone number
• information you provide through forms, bookings, or communication
Usage Information
• website activity (such as pages visited)
• general location (city/state level)
• device and browser information
3. How Your Information Is Used
Your information may be used to:
• provide coaching services and workshops
• respond to inquiries or messages
• schedule sessions or send confirmations
• deliver resources, updates, or emails
• improve services and user experience
We only collect information necessary to support your experience.
4. Email Communication
If you provide your email address, you may receive:
• appointment confirmations
• workshop or program updates
• newsletters or educational content
You can unsubscribe at any time using the link in emails or by contacting us directly.
5. Information Sharing
Serene Mind LLC does not sell, rent, or trade your personal information.
Information may only be shared:
• with trusted service providers (such as scheduling or email platforms)
• if required by law
6. Data Protection
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online system can be guaranteed 100% secure.
7. Cookies & Tracking
Our website may use cookies or similar technologies to:
• improve user experience
• understand website usage
• support analytics
You can adjust your browser settings to disable cookies if preferred.
8. Third-Party Services
We may use third-party tools such as:
• scheduling platforms (e.g., Calendly)
• email services
• website hosting platforms
These providers have their own privacy policies governing your data.
9. Your Rights
You may:
• request access to your personal information
• request corrections or updates
• request removal of your data
To make a request, contact us using the information below.
10. Children’s Privacy
Services provided by Serene Mind LLC are intended for adults.
We do not knowingly collect information from individuals under the age of 18.
11. Updates to This Policy
This Privacy Policy may be updated periodically.
Updates will be reflected on this page with a revised date if applicable.
12. Contact Information
If you have questions about this Privacy Policy or your information, please contact:
Serene Mind LLC
Self-Care & Mental Wellness Coaching
Email: serenemindllc@outlook.com
Phone: (602) 415-8004
TERMS AND CONDITIONS
1. Introduction
By accessing this website or using services provided by Serene Mind LLC, you agree to the following Terms & Conditions.
These terms apply to all users of this website, including visitors, clients, and participants in coaching services or workshops.
2. Use of Website
By using this website, you agree to:
• use the content for personal, non-commercial purposes
• not copy, reproduce, or distribute materials without permission
• not misuse or attempt to disrupt the website
All content is provided for informational and educational purposes.
3. Services Provided
Serene Mind LLC offers:
• self-care and mental wellness coaching
• workshops and educational content
• digital resources and materials
These services are designed for personal development and support.
4. Coaching Disclaimer
Coaching services are not therapy, counseling, or medical care.
Serene Mind LLC does not:
• diagnose conditions
• provide medical advice
• offer mental health treatment
If you require clinical support, please seek a licensed professional.
5. Client Responsibility
By using services, you agree that:
• you are responsible for your own decisions and actions
• results are not guaranteed
• participation is voluntary
Coaching supports growth but does not replace personal responsibility.
6. Payments & Refunds
• Payment is required prior to services or as outlined in agreements
• All payments are non-refundable unless otherwise stated
• Missed sessions are non-refundable
Specific programs may have additional payment terms.
7. Scheduling & Cancellations
• Sessions must be scheduled in advance
• A minimum of 24 hours’ notice is required for cancellations or rescheduling
• Late cancellations or no-shows may result in forfeited sessions
8. Intellectual Property
All content on this website and within programs, including:
• text
• graphics
• workbooks
• frameworks
• course materials
are the property of Serene Mind LLC.
You may not:
• copy or reproduce content
• share materials publicly
• resell or distribute content
without written permission.
9. Confidentiality
Serene Mind LLC respects your privacy and confidentiality.
However:
• confidentiality cannot be guaranteed in group settings
• disclosure may occur if required by law
Please refer to the Privacy Policy for more details.
10. Limitation of Liability
Serene Mind LLC is not liable for:
• personal, emotional, or financial outcomes
• decisions made based on coaching or content
• indirect or incidental damages
Use of services is at your own discretion.
11. Third-Party Links
This website may contain links to third-party websites.
Serene Mind LLC is not responsible for:
• the content of external sites
• their privacy practices
12. Changes to Terms
These Terms & Conditions may be updated at any time.
Continued use of the website or services indicates acceptance of any changes.
13. Governing Law
These terms are governed by the laws of the state in which Serene Mind LLC operates.
14. Contact Information
If you have questions about these Terms & Conditions, please contact:
Serene Mind LLC
Self-Care & Mental Wellness Coaching
Email: serenemindllc@outlook.com
Phone: (602) 415-8004